In-Store Operations Specialist
Overview
Job Details:
Oversee daily store activities and coordinate operations to ensure the outlet runs efficiently and meets established performance standards.
Manage store opening and closing procedures while ensuring security requirements and internal controls are followed correctly.
Supervise the receipt, storage, handling, and movement of merchandise in accordance with company procedures and inventory requirements.
Monitor stock availability and prepare accurate product orders to maintain appropriate inventory levels and prevent shortages.
Work toward assigned sales targets and operational objectives while identifying opportunities to improve store performance.
Lead and supervise store employees, ensuring proper discipline, professional appearance, productivity, and high standards of customer service.
Ensure employees follow company policies, operational procedures, safety requirements, and established store guidelines.
Monitor inventory balances, stock movements, transfers, and records to maintain accurate and reliable stock information.
Review product assortment, sales results, and purchasing trends to support effective decisions regarding stock and store performance.
Conduct scheduled stock counts and physical inventory checks, investigate discrepancies, and ensure necessary corrections are completed.
Interact with customers professionally and organize regular weekly and monthly team meetings to communicate priorities, review results, and align staff with store objectives.
Prepare and maintain operational reports covering sales, inventory, staffing, and other store performance information.
Coordinate closely with sales, inventory, and customer service teams to ensure smooth daily operations and a consistent customer experience.
Job Experience Requirements:
Secondary specialized education or higher qualification.
Minimum 3 years of practical experience in retail, store supervision, or a similar management position.
Good computer skills with practical knowledge of Microsoft Excel, Outlook, and 1C or comparable inventory and accounting systems.
Strong leadership and people management abilities with the confidence to supervise staff and maintain performance standards.
Excellent organizational and problem-solving skills with the ability to manage several store responsibilities at the same time.
Customer-focused approach with good communication skills and the ability to handle operational matters professionally.
Ability to work effectively in a fast-paced retail environment and respond quickly to changing store requirements.
About Company:
ZCREATIX is a modern and growth-oriented organization focused on delivering high-quality results across multiple industries. We value creativity, innovation, and teamwork, and we are looking for motivated individuals who want to grow professionally while contributing to impactful projects in a fast-paced environment.