Job Details:

Manage customs reporting activities and ensure shipment related invoices and supporting documents are processed accurately and on time.

Coordinate with customs authorities and relevant parties to facilitate efficient and timely clearance of incoming and outgoing shipments.

Assist customers by explaining customs procedures, required documentation, clearance requirements, and other related processes in a clear and professional manner.

Prepare, organize, verify, and maintain customs files, shipment documents, invoices, and other records required for clearance activities.

Keep customs and shipment documentation updated and properly archived to support compliance, audits, and future reference.

Investigate and assist in resolving customs clearance issues, shipment delays, incomplete paperwork, and other operational problems.

Monitor the status of shipments and follow up on pending customs procedures, approvals, and documentation to help prevent unnecessary delays.

Maintain regular communication with internal departments, customers, customs representatives, and other relevant parties to ensure smooth shipment coordination.

Provide administrative and operational support to the department and complete additional duties assigned by the supervisor when required.

Ensure all customs related information is handled accurately and confidentially while following established company procedures.

Job Experience Requirements:

University degree or equivalent qualification in a relevant field.

Previous practical experience in customs clearance, freight forwarding, logistics, or a closely related area is required.

Good understanding of customs documentation, clearance procedures, and shipment processing requirements.

Strong communication and customer service skills with the ability to explain procedures clearly and professionally.

Responsible, honest, and dependable approach to handling sensitive documents and assigned responsibilities.

Good computer skills with the ability to maintain records, organize documentation, and manage multiple tasks efficiently.

Strong attention to detail with the ability to work accurately under time sensitive operational conditions.

About Company:

About Company:
ZCREATIX is a modern and growth-oriented organization focused on delivering high-quality results across multiple industries. We value creativity, innovation, and teamwork, and we are looking for motivated individuals who want to grow professionally while contributing to impactful projects in a fast-paced environment.