Job Details

Manage daily post office operations to ensure efficient service delivery and a positive customer experience.

Assist customers by providing information about available postal services and supporting related sales activities.

Deliver postal, payment, and financial services in accordance with company policies and operating procedures.

Process mail and parcel shipments, issue postal items, and accurately record transaction details in the system.

Respond to customer inquiries and resolve service-related requests in a professional and timely manner.

Maintain high service standards while ensuring smooth and efficient counter operations throughout the day.

Work closely with team members to support daily operations, especially during peak service hours.

Handle, sort, and organize postal items and related documents while ensuring accuracy and proper processing.

Maintain accurate records of daily transactions and ensure all service documentation is completed correctly.

Follow company procedures for cash handling, record keeping, and customer service quality.

Job Experience Requirements

Completed secondary school or vocational education.

Minimum 1 year of experience in customer service, retail, postal services, or a similar position.

Basic to good working knowledge of Microsoft Office and standard office equipment.

Strong communication and interpersonal skills with the ability to work effectively in a team.

Good problem-solving skills and the ability to assist customers in a professional and efficient manner.

Responsible, dependable, and detail-oriented with a commitment to providing excellent customer service.

Ability to work in a fast-paced environment while managing multiple tasks accurately.

About Company:
ZCREATIX is a modern and growth-oriented organization focused on delivering high-quality results across multiple industries. We value creativity, innovation, and teamwork, and we are looking for motivated individuals who want to grow professionally while contributing to impactful projects in a fast-paced environment.